Job Description
About Company:
eGain is a leading provider of AI-powered knowledge management and customer experience automation solutions. With over 25 years of experience in knowledge management, eGain helps enterprises unify siloed content, automate trusted knowledge workflows, and deliver measurable AI-ROI through proven frameworks and methods. Global 2000 companies across industries rely on eGain to transform customer service, improve employee productivity, reduce costs, and accelerate AI adoption.
Company Name: eGain Communication Pvt. Ltd.
Experience: Fresher.
Designation: Automation Engineer.
Job Location: Pune.
Eligibility Criteria:
- Qualification: BE/B. Tech(CS/IT).
- Pass out Year: 2024/2025/2026.
- Percentage Criteria: NA.
- Any Bond: NA.
- Certificate(If Any): No.
Approx. Package: Rs.6,25,000/- Per Annum.
Roles and Responsibilities:
- Develop and maintain automated test scripts using Java or Python for software applications.
- Design and implement automation frameworks using Selenium, Cypress, or Playwright.
- Perform UI, functional, regression, and end-to-end automation testing.
- Conduct API testing using tools such as Postman, Rest Assured, and ReadyAPI.
- Write SQL queries for database validation and data verification.
- Integrate automation test suites with CI/CD pipelines using Jenkins, GitHub Actions, or similar tools.
- Analyze test results, identify defects, and collaborate with development teams for resolution.
- Maintain automation scripts, test data, and testing documentation.
- Develop and work on AI Agent-based automation solutions and Agentic AI workflows.
- Continuously improve testing processes, automation coverage, and software quality.
Skills Required:
- Strong programming knowledge in Java or Python.
- Hands-on experience with Selenium, Cypress, or Playwright automation tools.
- Knowledge of automation framework development and test script creation.
- Understanding of software testing concepts, STLC, and Agile methodologies.
- Experience in API testing using Postman, Rest Assured, or ReadyAPI.
- Good knowledge of SQL and database testing.
- Experience with CI/CD tools like Jenkins, GitHub Actions, or CircleCI.
- Understanding of Git and version control systems.
- Knowledge of AI Agents, Agentic AI workflows, and AI automation frameworks.
- Strong problem-solving, analytical, communication, and aptitude skills.